What a pleasure and honor to be selected by students of the Historic Preservation Department for their annual guest lecture. A great chance to meet talented young preservationists and share information on cultural heritage tourism last Thursday, April 19. Dinner with faculty and students afterwards was delightful! (Photo left to right: Amy Bonnevier, Carolyn Currin, Gracie Hardy, me, Sasha Erpenbach, Lily Eghtessad, and Ilana Bleich.) ... [Read More]
Trailing of the Sheep Festival Recognized
November 2, 2017 by
Every year members of the Society of American Travel Writers nominate worthy candidates for the Phoenix Award recognizing "individuals, communities, or organizations that have contributed to a quality travel experience through conservation, preservation, beautification or environmental efforts". ... [Read More]
New Report on Declining Historic Site Visits
February 23, 2016 by
Bad news is never welcome. Opening my inbox to read about a new report from the American Academy of Arts & Sciences' Humanities Indicators (HI) project on declining visitation to historic sites was indeed disappointing, but not unexpected. The report, citing visitation from 1979 to 2012, found that "with each birth cohort Americans of all ages have been less likely to visit historic sites." The report also shared that "as people aged they were less likely to visit a historic site." Not an optimistic picture for destinations and organizations wanting to use historic sites to attract visitors and their spending. The project report uses data from the National Endowment for the Arts' Survey of Public Participation in the Arts (1982, 1992, 2002, 2008, 2012). AASLH President John Dichtl observed in his blog post "the lack of reliable data on total visitation for U.S. historic ... [Read More]
Commerce + Interpretation: A Shared-Use Study from the National Trust
September 20, 2015 by
At the recent AASLH Annual Conference in Louisville, a panel discussed the opportunities and challenges of including for-profit operations at historic sites. While public-private partnerships have been successful at numerous locations around the country, the National Trust is providing a transparent look into the process for managing a historic site with a section operated by a commercial partner. Cooper-Molera in Monterey, which includes nine roofed structures, will dedicate the original adobe buildings as interpreted spaces while a developer (Foothill Partners) uses a socially responsible business plan to operate the other buildings as commercial retail and restaurant. Key lessons learned from this collaboration: community engagement and involvement in the discussion for final use is essential; sorting out the legal structure and terms of agreement is also imperative. This $6.5 ... [Read More]
The Importance of Well-defined Outcomes
September 20, 2015 by
Too often plans include lofty goals and compelling visions, yet lack well-defined outcomes. Understanding what success looks like helps bring about consensus, inform the appropriate business/ implementation model and also instruct the best way to measure impact. A session at the 2015 AASLH Annual Conference in Louisville featured the Golden Historical Society and the planning process used to revive the Astor House into the National Museum of the American Boardinghouse - telling the little known story of a lodging sector. Facing declining attendance, the Historical Society conducted prototyping to determine possibilities for the National Register property before inviting the community to weigh in on ideas. The outcome: a 100% hands-on facility with program designed to increase repeat visitation. This is a museum worth visiting! ... [Read More]
Cultural Heritage Tourism Book
September 20, 2015 by
Every place has a story to tell, often found in historic sites or cultural traditions of the people who settled or currently live in a community, city, region or state. When these stories and places are shared with visitors, this activity becomes what is known as cultural heritage tourism. Success and sustainability in this growing industry segment requires careful planning and adequate resources. Cultural Heritage Tourism: Five Steps for Success and Sustainability provides detailed instruction through a proven five-step process to help planners, managers and community leaders attract visitors and their spending to your cultural heritage site, attraction, event or destination. Learn how to assess, plan for, develop, market, fund, manage, and measure cultural heritage for growth and sustainability. Refer to the best practices and case studies from across the country as examples for ... [Read More]
Cheryl Hargrove
January 1, 2015 by
Cheryl Hargrove is President of HTC Partners, the consulting division of Hargrove International, Inc. With an emphasis on arts, culture and heritage tourism, Cheryl has worked with a diverse collection of clients over the last three decades. Cheryl utilizes her international network and broad industry experience to offer clients added value and access. A native Georgian, Cheryl has consulted on cultural heritage tourism projects in all 50 states and more than 10 countries. A recent contractor as Associate Director for National Geographic Society’s Center for Sustainable Destinations, Cheryl is perhaps best known as the first Director of Heritage Tourism for the National Trust for Historic Preservation. She developed the key steps and principles for sustainable tourism focusing on history and culture and produced the publication Getting Started: How to Succeed in Heritage Tourism and ... [Read More]
Cultural Heritage Tourism featured in February 28 NBC News article
February 28, 2014 by
The New York Times Travel Show is a great platform for introducing new products and programs. Certainly one of the most distinctive tours launching at the show this weekend is Breaking Bread Journeys, a collaboration between two women - Palestinian and Jewish - to share cultural, culinary and historic experiences as a way to foster understanding and peace. What a noble, important venture - and demonstration of the healing power of travel. To learn more about this tour program, read this exceptional article by Tanya Mohn: http://www.nbcnews.com/business/travel/new-tourism-venture-promotes-peace-holy-land-n40681 ... [Read More]
Creative Inspiration in DC
February 28, 2014 by
DC's Heritage Trails, a project of Cultural Tourism DC, recently inspired a local artist. See how images from the Neighborhood Trail guides influenced Dana Ellyn to create a new series of paintings last October. Happy to report that many of the paintings have sold! I had the privilege of working this organization with its strategic plan and then serving on their board when I was based in DC full time. I know what an important and visible program the Heritage Trails are to the local neighborhoods. Sure, the markers instilled a sense of pride in residents by showcasing their architectural and social history to visitors, but also as an educational instrument for interpreting "past to present" AND increasing local economic impact through heritage tourism. Dana's work has added a new creative dimension to the powerful impact of these trail markers. Kudos to this local artist for giving a ... [Read More]
Expanding African American Heritage Tourism in the U.S.
February 11, 2014 by
Black History month provides a great opportunity to raise awareness about African American heritage and U.S. destinations with important stories to tell. Natchez, Mississippi is one of these places. Recent research conducted by colleague Berkeley Young for the Natchez CVB reports that visitors to Natchez value heritage experiences. Sunday's article in the Natchez Democrat reflects on Young' research, my own observations and recommendations, as well as commentary by local leaders on how Natchez can enhance its heritage tourism experiences and educate travelers about the contributions of African Americans to the building, growth and sustainability of this Southern city. As Natchez prepares to celebrate its 300th anniversary, expanding heritage tourism to include stories relevant to the past and present (including its African American heritage) is a great economic development and education ... [Read More]