Streetside Storytellers

Crossroads of the American Revolution National Heritage Area commissioned Hargrove International to create a virtual instruction program for local site managers and volunteers to create new tours focused on stories related to the Revolutionary War era. The five-week online instruction helped a dozen docents research new stories, develop their presentation script, and learn from international […]

Bellingham and Whatcom County (Washington) Cultural Heritage Tourism Plan

This destination in northwest Washington state boasts an abundance of natural assets and recreational activities. With attractive and vibrant downtowns as well as a variety of historic sites, local leaders wanted a tool to bring the communities together and build a sustainable, year-round tourism plan focusing specifically on their cultural heritage. The Lummi and Nooksack […]

Natchez (Mississippi) Historic House Museum Report

An assessment of 8 Historic House Museums in Natchez, Mississippi and specific recommendations for each site on how to enhance the visitor experience, provide a more inclusive interpretation of the site’s history, and define specific organizational strategies and restoration/preservation improvements to ensure sustainability and good stewardship. (2014)

Texas Heritage Trails LLC Business Plan

This award-winning program from the Lone Star State recognized the need to set a course for fiscal sustainability and independence. Eight members of the state heritage trail program joined together to form a limited liability corporation (LLC) and began identifying potential products and programs to generate revenue for trails’ development, marketing, and management. Hargrove led […]

Belize: Sustainable Tourism in Emerging Destinations

The consulting class at The George Washington University’s Master of Tourism Administration program set out to develop a sustainable tourism plan for the culture focusing on its distinctive culture, heritage, and nature. Two teams conducted inventory assessments and met with local community/tourism industry leaders to inform the plan. The result was a comprehensive report with […]

Cultural Economic Development Plan – Ludington & Mason County, Michigan


This rural coastal resort community along the western banks of Lake Michigan attracts record visitation in summer. With a desire to enhance the year-round appeal of the destination, expand the cultural offerings available to residents and visitors, and attract creative entrepreneurs, the county and its visionary leaders charted a course for developing the area’s economic […]